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Privacy Policy

Privacy Policy

Last Updated: May 5, 2024

Overview

Verri LLC. ("we," "our," "the Company") values your privacy. This Privacy Policy ("Policy") describes how we handle user information collected through our applications and websites. By using our services, you agree to the information processing methods described in this Policy. If you do not agree to any terms in this Policy, please do not use our services.

Video Processing and AI-Generated Content

Verri provides AI video generation, lip-syncing, and video translation services. To provide these services, we need to process the videos and images you upload. The specific processing flow is as follows:

  1. You upload videos or images to our platform
  2. Our AI systems analyze this content, identifying facial features, speech characteristics, and other necessary elements
  3. The system processes the content according to your chosen function (such as lip-syncing, video translation, AI voiceover, etc.)
  4. After processing, the generated content is made available to you for download or use on the platform

We retain processed content for a period of time based on your subscription plan. Free users have a shorter retention period, while premium subscription users get longer content retention periods. Original uploaded content is deleted after processing is complete, unless your subscription plan explicitly includes original content storage services.

Subscription Plans and Data Processing

Verri offers different levels of subscription plans, including Free, Basic, Professional, and Enterprise plans. Your chosen subscription plan affects how we process and store your data:

Free Plan

Provides limited video processing duration and basic features, with limited content retention, typically 7 days

Basic Plan

Provides more video processing time and additional features, with content retention extended to 60 days

Professional Plan

Offers advanced features such as high-quality video output, batch processing, and priority processing, with content retention for 60 days

Enterprise Plan

Offers customized features, dedicated support, and longer content retention periods, with data processing and storage strategies customized according to needs

For all plans, we use a credit system to manage resource usage. Different features and processing durations consume different amounts of credits. You can obtain credits through subscriptions or by purchasing them separately.

Information We Collect

Account and Personal Information

When you create an account, we collect your email address, username, and password. If you choose to provide it, we may also collect your name, profile picture, and other contact information.

Usage Information

We collect information about how you use our services, including:

  • The number, type, and length of videos you create and process
  • The features and tools you use (such as lip-syncing, video translation, AI voiceover, etc.)
  • Your credit usage and subscription status
  • Your interactions on the platform, such as clicks, browsing, and search activities

Payment Information

When you purchase subscriptions or credits, we collect necessary payment information. All payment processing is handled by our payment processing partners (such as Stripe). We do not directly store your complete payment card details.

Technical Information

We collect technical information about the devices and connections you use to access our services, including IP address, device type, operating system, browser type, language settings, and other technical identifiers.

How We Use Your Information

  • To provide, maintain, and improve our services
  • To process your videos and images, generating the AI content you request
  • To manage your account, subscriptions, and credits
  • To send you service notifications, updates, and security alerts
  • To respond to your requests and provide customer support
  • To analyze usage patterns to improve our services and user experience
  • To detect and prevent fraud, abuse, and security issues
  • To fulfill our legal obligations when required by law

If you consent, we may also use your information to send you marketing communications, such as new feature announcements, special offers, and usage tips. You can opt out of these communications at any time.

Incremental Billing and Usage Limits

Our services use an incremental billing model based on your actual usage. Each subscription plan has specific usage limits:

  • When you approach your usage limits, we'll notify you via email or in-app notifications
  • You can choose to enable or disable overage usage
  • If overage is enabled, usage beyond your plan limits will be billed at the incremental rate specified in your plan
  • We provide regular usage reports to help you monitor and manage your usage

You can view your current usage, remaining credits, and billing history at any time in your account settings.

Information Sharing

We do not sell your personal information. We may share your information in the following cases:

Service Providers

We share information with third-party service providers who help us provide our services, such as cloud storage providers, payment processors, and analytics services

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety

With Your Consent

We may share your information with your consent

We require all third parties who receive your information to respect the security of your information and to treat it in accordance with the law and our policies.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:

  • Using encryption technologies to protect data transmission and storage
  • Implementing access controls and authentication mechanisms
  • Regular security assessments and testing
  • Employee security training and confidentiality agreements

While we strive to protect your information, no security system is completely impenetrable. If you discover any security issues, please contact us immediately.

Your Rights and Choices

Depending on your location, applicable laws may give you the following rights:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to our processing of your information
  • Obtain a portable copy of your information
  • Withdraw consent you previously provided

To exercise these rights, please contact us at support@verri.io. We will respond to your request within the timeframe required by applicable law.

You can also manage your privacy preferences through your account settings, including:

  • Updating your profile information
  • Changing your password and security settings
  • Managing notification and marketing preferences
  • Viewing and managing your content
  • Controlling overage usage settings

Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information about how you use our services. These technologies help us identify you, remember your preferences, understand and improve our services, and provide personalized content and advertisements.

You can control cookies through your browser settings. However, please note that disabling cookies may affect certain features of our services.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us and we will take steps to delete that information.

For EU and California residents, the age limit is 16. We do not allow EU and California residents under 16 to use our services unless they have parental/guardian permission.

International Data Transfers

We are a company based in the United States, and our servers and service providers may be located in different countries. This means your information may be transferred to places outside your country of residence, where data protection laws may differ from those in your country.

When we transfer your information, we take appropriate safeguards to ensure your information is protected.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we will notify you of significant changes.

Continued use of our services indicates your acceptance of the updated policy. We recommend that you review this policy regularly to stay informed of any changes.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Verri LLC.
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@verri.io